|Awareness information for telephone scams
Scams come in all shapes and sizes. Have you received an offer that seems too good to refuse, or a request to donate to a good cause? The ACCC has seen the devastating effects scams can have on people and their families. One of the best ways to combat this type of fraud is to stay one step ahead of the scammers by being aware of scams and how to protect yourself.
A recent example:
A phone call scam with an automated message saying they were from Centrelink & there has been a change in payments & to press 1 if you receive Centrelink.
Action to take : If you receive an automated message and it has to do with money, then you should seek your own confirmation by 1st hanging up and then going on-line to Centrelink for example to see if there is any updates. You will be able to view any updates here safely.
See: Types of scams